For PactFlow API support, please create a support case. When creating a case, please consider the following distribution-specific advice.

Debug Logging

When interacting with PactFlow APIs via supported SDKs, CLIs, or client libraries, enabling debug level or verbose logging will help in obtaining the following useful tracing information. See this article for how to do this.


Request IDs

Each API request has an associated request identifier. You can find this value in the response headers, under X-Request-ID. If you need to contact us about a specific request, providing the request identifier will ensure the fastest possible resolution.


API Version

The API version of the on-premises distribution can be found via the response header X-Pactflow-Version. This is important information to include in a ticket so that we can reproduce any behaviour associated with specific PactFlow versions.