Endpoint Configuration


When sending spans from an OpenTelemetry SDK or Collector, you must include the Insight Hub API key as a subdomain in the URL:

  • gRPC: https://MY_API_KEY.my.otlp.server:4317
  • HTTP: https://MY_API_KEY.my.otlp.server:4318/v1/traces

When configuring OpenTelemetry SDKs, you sometimes need to omit the path (/v1/traces) as the SDKs append this. See the per-platform integration guides for details.

The HTTP endpoint can also be accessed on port 443, the default HTTPS port.

Your API key can either be a project-level or an organization-level API key. The project-level API key can be found in Project settings in the dashboard. The organization-level endpoint, including API key, is available under Organization settings.

The organization-level API key is designed for use with an OpenTelemetry Collector. When using the organization-level API key, you need to tell BugSnag which project a span should be assigned to – see below.